How do I return?

If you want to return an item, send it easily to us. The return is also free for our national customers. Unfortunately, there is no way of free return for our International customers. You will need to send your return yourself. Please apologize this convenience.


To avoid a return due to incorrect size please always determine your size over our fitting-guide or our friendly support


Easy return to Rolli-Moden:

  • Record the return reason on the “Return Document
  • Place the item with the document and invoice (if necessary) back into the shipping box
  • Stick the return sticker on the package
  • Enter the package in any “DHL Paket Shop”

Your shipment does not contain a return sticker?

In this case we would ask you to call our friendly Customer Service.
 
Please be aware that if you are ordering from outside of Germany you will NOT receive a return sticker, due to our return policy.